SOFTPAQ NUMBER: SP18759 PART NUMBER: 242310-003 FILE NAME: N/A TITLE: Compaq Diagnostics for Windows VERSION: 3.10 Rev A LANGUAGE: Portuguese (BR), Finnish, English (US), Swedish, Norwegian, Dutch, Italian, Spanish (Latin America), French, German, Danish CATEGORY: Management Applications and Utilities DIVISIONS: Storage, Datacenter, Server, Consumer, Workstations, Notebooks, Commercial Desktops PRODUCTS AFFECTED: Deskpro EN Series: P1.0GHz,P733 (na),P667 (na),C566 (na),P933, P866,P800,P733,P667,C600,P733/820,P667/820,P700,P650,P600,P600/820, C500/810,C466/810,P550,6400C,6500,6450+,6333C,6300A,6300C,6450,6400, 6350,6333,6300,6266 Deskpro EP Series: C433/810,a/P733E/810e,a/P667E/810e, a/P600E/810e,a/P550E/810e,a/P500E/810e,a/C500/810e,a/C466/810e,P700, P650,P667/810e,P600,P600/810e,P533/810e,P500/810e,P450+/810e,C500/810, C466/810,P550,6400C,6500,6450+,6450,6333C,6300A,6333,6300,6266,6266C, 6400,6350 Deskpro SB Series: P866/i810e,P800/i810e,P733/i810e,P700/i810e, P667/i810e,C633/i810e,C600/i810e,C566/i810e,P1.0/i815,P933/i815, P866/i815,P733/i815,C700/i815,C633/i815,C600/i815,6400,6350,6333,6300, 6266 Deskpro EN Series SFF: P1.0GHz (SFF-v),P1.0GHz (SFF),P733 (SFF-na),P667 (SFF-na),C566 (SFF-na),P933 (SFF-v),P933 (SFF),P866 (SFF),P800 (SFF),P733 (SFF),P667 (SFF),C600 (SFF),P866 (SFF-v),P800 (SFF-v),P733 (SFF-v),P667 (SFF-v),P733/820,P667/820,P700,P650, P667/810e,P600,P600/810e,P533/810e,P500/810e,P450+/810e,P600/820, C500/810,C466/810,Net PC 6400,Net PC 6300,6300,6300A,6300C,6333,6333C, 6350,6450,6400,6450+,6500,P550 iPAQ: P866/815e,C700/815e,P733/810e,P500/810e,C500/810e iPAQ Legacy-Free: P866/815e,C700/815e,P733/810e,P500/810e, C500/810e Prosignia 340: 6600,6550,6533C,6466C Armada 4100 Family: 4125,4131,4160,4150,4110,4120,4130 Armada 1500 Family: 1575,1574,1505,1597,1598,1595,1594,1573,1572, 1571,1570,1560,1592,1585,1535,1590,1540,1580,1530,1550,1520,1510 Armada 7700 Family: 7792,7790,7770,7730,7750,7710 Armada 7300 Family: 7380,7370,7360,7350,7330 Armada 4200 Family: 4220,4210 Armada SB Family: 6233/T/3200/D/0/1,6233/T/3200/D/M/2, 5233/S/3200/D/M/2,5233/S/2100/D/0/1,5233/32/4.0/DMT,5233/32/4.0/DT, 5200/32/3.2/DM,5200/32/3.2/D Armada 7800 Family: 6300/T/5000/V/M/1,6366/T/14.0/V/0/3, 6366/T/14.0/V/M/3,6366/T/14.0/V/0/1,6366/T/14.0/V/M/1, 6400/T14/14.0/V/0/3,6400/T14/14.0/V/0/1,6400/T14/14.0/V/M/3, 6400/T14/14.0/V/M/1,6300/T/8000/V/0/3,6300/T/8000/V/0/1, 6300/T/8000/V/M/1,6266/T/8000/D/0/3,6266/T/8000/D/0/1, 6266/T/8000/D/M/1,6266/T/5000/D/0/1,6266/T/5000/D/0/3, 6266/T/5000/D/M/1 Armada 7400 Family: 6366/T/10.0/V/M/3,6366/T/10.0/V/M/1, 6333/T/6.4/D/0/3,6333/T/6.4/D/M/3,6333/T/6.4/D/0/1,6333/T/6.4/D/M/1, 6366/T14/10.0/V/0/1,6366/T14/10.0/V/0/3,6366/T/10.0/V/0/1, 6366/T/10.0/V/0/3,6366/T14/10.0/V/M/1,6366/T14/10.0/V/M/3, 6266/T/4000/D/0/3,6300/T/6000/D/0/3,6300/T/6000/D/0/1, 6300/T/6000/D/M/1,6266/T/4000/D/0/1 Armada 1700 Family: 6233/T/3200/D/0/1,6266/T/4000/D/0/1, 6300/T/5000/D/0/3,6300/T/5000/D/0/2,6300/T/5000/D/0/1, 6300/T/5000/D/M/3,6300/T/5000/D/M/2,6300/T/5000/D/M/1, 6233/T/3200/D/0/3,6233/T/3200/D/0/2,6233/S/3200/D/M/3, 6233/S/3200/D/M/2,6233/T/4000/D/0/2,6233/T/4000/D/M/2, 6233/S/3200/D/M/1,6233/T/4000/D/0/1,6233/T/4000/D/M/1, 6266/T/4000/D/M/1 Armada 3500 Family: 6366/T/6400/0/0/3,6366/T/6400/0/0/2, 6366/T/6400/0/0/1,6333/T/4000/0/0/2,6333/T/4000/0/0/1, 6333/T/4000/0/0/3,6300/T/6400/0/0/1,6300/T/6400/0/0/3, 6266/T/4100/0/0/3,6266/T/4100/0/0/2,6266/T/4100/0/0/1 Armada 6500 Family: 6366/T/6400/V/0/3,6366/T/6400/V/0/2, 6366/T/6400/V/0/1,6366/T/6400/V/M/3,6366/T/6400/V/M/2, 6366/T/6400/V/M/1,6300/T/6400/D/0/3,6300/T/6400/D/M/3, 6300/T/6400/D/0/2,6300/T/6400/D/M/2,6300/T/6400/D/0/1, 6300/T/6400/D/M/1 Armada E500 Family: All Models Armada E700 Family: All Models Armada M300 Family: All Models Armada M700 Family: All Models Prosignia Family: 162,144,142,150,161,124,122,170,165,190,160,140, 120 Armada 1500c Family: C366/S/4000/D/0/1,C366/S/4000/D/M/3, C366/S/4000/D/M/2,C366/S/4000/D/M/1,C300/T/4000/D/M/3, C300/T/4000/D/M/2,C300/T/4000/D/M/1,C300/T/4000/D/0/3, C300/T/4000/D/0/2,C300/T/4000/D/0/1,C266/S/4000/D/M/3, C266/S/4000/D/M/2,C266/S/4000/D/M/1,C266/S/4000/D/0/3, C266/S/4000/D/0/2,C266/S/4000/D/0/1,C366/T/4000/D/M/3, C366/T/4000/D/M/2,C366/T/4000/D/M/1,C366/T/4000/D/0/3, C366/T/4000/D/0/2,C366/T/4000/D/0/1,C366/S/4000/D/0/3, C366/S/4000/D/0/2,C400/S/4000/D/0/3,C400/S/4000/D/0/2, C400/S/4000/D/0/1,C400/S/4000/D/M/3,C400/S/4000/D/M/2, C400/S/4000/D/M/1,C400/T/4000/D/M/1,C400/T/4000/D/M/2, C400/T/4000/D/M/3,C400/T/4000/D/0/1,C400/T/4000/D/0/2, C400/T/4000/D/0/3 Armada V300 Family: All Models Armada 1750 Family: 6366/T/6400/D/0/3,6366/T/6400/D/0/2, 6366/T/6400/D/0/1,6366/T/6400/D/M/3,6366/T/6400/D/M/2, 6366/T/6400/D/M/1,6333/T/6400/D/0/3,6333/T/6400/D/0/2, 6333/T/6400/D/0/1,6333/T/6400/D/M/3,6333/T/6400/D/M/2, 6333/T/6400/D/M/1,6300/T/4000/D/0/3,6300/T/4000/D/0/2, 6300/T/4000/D/0/1,6300/T/4000/D/M/3,6300/T/4000/D/M/2, 6300/T/4000/D/M/1,6400/T14/10.0/D/0/3,6400/T14/10.0/D/0/2, 6400/T14/10.0/D/0/1,6400/T14/10.0/D/M/3,6400/T14/10.0/D/M/2, 6400/T14/10.0/D/M/1,6366/T/4000/D/0/3,6366/T/4000/D/0/2, 6366/T/4000/D/0/1,6366/T/4000/D/M/3,6366/T/4000/D/M/2, 6366/T/4000/D/M/1,6333/T/4000/D/0/3,6333/T/4000/D/0/2, 6333/T/4000/D/0/1,6333/T/4000/D/M/3,6333/T/4000/D/M/2, 6333/T/4000/D/M/1,6333/T14/6000/D/0/3,6333/T14/6000/D/0/2, 6333/T14/6000/D/0/1,6333/T14/6000/D/M/3,6333/T14/6000/D/M/2, 6333/T14/6000/D/M/1 ProLiant 8500: All Models ProLiant 8000: All Models ProLiant 7000: All Models ProLiant 6500: All Models ProLiant 6400R: All Models ProLiant 6000: All Models ProLiant 5500: All Models ProLiant 3000: All Models ProLiant 2500: All Models ProLiant 1850R: All Models ProLiant ML570: All Models ProLiant ML530: All Models ProLiant ML330: All Models ProLiant ML370: (667-1000MHz) ProLiant ML350: All Models ProLiant DL580: All Models ProLiant DL380: (667-1000MHz) ProLiant DL360: All Models ProLiant CL1850: All Models ProLiant CL380: All Models ProLiant 1600: All Models ProLiant 850R: All Models TaskSmart C-Series: All Models Prosignia Server 740: All Models ProSignia 500: All Models Notebook 100 Series: All Models Deskpro EX: 810e Microtower,P1.0GHz,P933,P866,P800,P733,P667,C667, C633,C700,C600,C566 Deskpro EXS: P1.5GHz/850,P1.4GHz/850,P1.0GHz,P933,P866,P800,P733, C700,P667,C667,C633,C600,C566 TaskSmart N-Series: All Models ProLiant 8500 Data Center: All Models Armada 100S: All Models ProLiant DL320: All Models Armada E500S Family: All Models ProLiant DL760: All Models Professional Workstation 5000: All Models Professional Workstation 6000: All Models Professional Workstation 8000: All Models Professional Workstation 5100: All Models Professional Workstation AP200: All Models Professional Workstation AP400: All Models Professional Workstation AP500: All Models Professional Workstation SP700: All Models Professional Workstation XP1000: All Models Professional Workstation SP750: All Models Professional Workstation AP550: All Models Deskpro Workstation AP250: All Models Deskpro Workstation AP240: 733,600/EB,700 Deskpro Workstation 300: All Models SCSI Hard Drives: All Models Tape Library: All Models Deskpro Workstation AP230: All Models Deskpro EXS SF: P1.0G/815e,C733/815e,P800/815e,C667/815e ProLiant ML750: All Models ProLiant ML330e: All Models Armada 110: All Models Evo Workstation W6000: All Models Evo Workstation W8000: All Models Evo N400c: All Models Evo N150: All Models Consumer Desktop Presario EZ2000: EZ2702,EZ2700,EZ2605,EZ2600, EZ2400,EZ2300,EZ2207,EZ2200 Consumer Notebook Presario 1900: 1900,1905,1900T,1900-XL165, 1900-XL164,1900-XL163,1900-XL162,1900-XL161,1900-XL160,1900-XL1 Consumer Desktop Presario 5000: 5BW000,5BW213,5BW244,5BW254, 5BW433,5WV251,5BW451,5WV255,5BW473,5BW474,5WV235,5WV230,5WV256,5BW470, 5BW462,5BW460,5WV250,5BW420,5BW323,5BW314,5BW292,5WV295,5WV294,5WV293, 5WV290,5WV289,5WV287,5WV285,5WV283,5WV282,5WV280,5WV277,5WV275,5WV271, 5WV270,5WV261,5WV260,5WV257,5WV254,5WV253,5WV252,5WV233,5WV232,5BW290, 5BW283,5BW282,5BW252,5BW190,5BW184,5BW183,5BW180,5BW177,5BW173,5BW154, 5BW150,5BW143,5BW141,5BW124,5BW110,5BW100,5BW380,5BW373,5BW371,5BW370, 5BW360,5BW351,5BW340,5BW332,5BW331,5BW286,5BW285,5BW284,5BW260,5BW251, 5BW250,5BW240,5BW220,5BW214,5BW210,5BW175,5BW172,5BW160,5BW157,5BW140, 5BW137,5BW135,5BW131,5BW130,5BW127,5BW122,5BW120,5BW112,5BW181,5BW270, 5BW431,5BW281,5BW291,5BW432,5BW353,5BW440,5BW472,5BW481,5WV236,5BW471, 5WV210,5WV237,5BW313,5WV296,5WV311,5WV312,5WV297,5WV310,5WV320 Consumer Desktop Presario 5300: 5378,5398,5376,5373,5365,5363, 5360,5358,5356,5352,5346,5345,5340,5333,5330,5304,5301 Consumer Desktop Presario 5400: 5477,5475,5465,5461,5460,5457, 5451,5452,5447,5443,5441,5440,5423,5420,5410 Consumer Desktop Presario 5700: 5700N,5700T,5746,5745,5738,5736, 5735,5733,5728,5726,5725,5724,5722,5721,5718,5717,5716,5715,5714,5713, 5712,5711,5710 Consumer Desktop Presario 5800: 5890,5875,5868,5861,5838,5856, 5855,5831,5832,5863,5852,5835,5834,5827,5822 Consumer Desktop Presario 7500: 7584,7543,7599,7598,7597,7596, 7595,7594,7593,7590,7588,7587,7585,7583,7573,7568,7500 Consumer Notebook Presario 1200: 12XL330,12XL327,12XL326,12XL325, 12XL323,12XL320,12XL314,12XL312,12XL311,12XL310,12XL307,12XL305, 12XL304,12XL303,12XL302,12XL301,12XL300B,12XL300A,12XL300,12XL3, 12XL223,12XL222,12XL220,12XL212,12XL205,12XL204,12XL203,12XL202, 12XL201,12XL2,12XL531,12XL530,12XL527,12XL526,12XL521,12XL520,12XL519, 12XL517,12XL515,12XL512,12XL510,12XL509,12XL507,12XL506,12XL505, 12XL504,12XL502,12XL501,12XL500,12XL430,12XL428,12XL427,12XL426, 12XL425,12XL423,12XL421,12XL420,12XL416,12XL414,12XL413,12XL412, 12XL411,12XL410,12XL409,12XL408,12XL407,12XL406,12XL405,12XL404, 12XL403,12XL402,12XL401,12XL400,1200-XL120,1200-XL119,1200-XL118, 1200-XL116,1200-XL115,1200-XL113,1200-XL112,1200-XL111,1200-XL110, 1200-XL108,1200-XL107,1200-XL106,1200-XL105,1200-XL104,1200-XL103, 1200-XL102,1200-XL101,1200T-XL5,1200T-XL1,1200-XL1 Consumer Notebook Presario 1400: 14XL455,14XL454,14XL453,14XL452, 14XL447,14XL446,14XL445,14XL444,14XL443,14XL442,14XL440,14XL420, 14XL356,14XL355,14XL352,14XL350,14XL346,14XL345,14XL344,14XL343, 14XL342,14XL340,14XL3,14XL250,14XL247,14XL246,14XL245,14XL244,14XL242, 14XL241,14XL240,14XL2 Consumer Notebook Presario 1600: 1600i,16XL258,16XL257,16XL256, 16XL255,16XL157,16XL156,1600-XL155,1600-XL154,1600-XL153,1600-XL152, 1600-XL151,1600-XL150,1600-XL147,1600-XL146,1600-XL145,1600-XL144, 1600-XL143,1600-XL142,1600-XL141,1600-XL140,1600-XL1 Consumer Notebook Presario 1700: 1711US,1710US,1702LB,1702AP, 1701LB,1701AP,1710,1700LA,17XLW,17XL580,17XL579,17XL578,17XL577, 17XL576,17XL575,17XL574,17XL573,17XL572,17XL571,17XL567,17XL566, 17XL565,17XL564,17XL563,17XL562,17XL561,17XL560,17XL4AU,17XL490, 17XL488,17XL485,17XL482,17XL480,17XL474,17XL473,17XL471,17XL470, 17XL469,17XL468,17XL467,17XL466,17XL465,17XL464,17XL463,17XL462, 17XL461,17XL460,17XL4,17XL380,17XL379,17XL378,17XL377,17XL376,17XL375, 17XL374,17XL373,17XL372,17XL371,17XL370,17XL369,17XL368,17XL367, 17XL366,17XL365,17XL364,17XL363,17XL360,17XL362,17XL361,17XL3,17XL275, 17XL274,17XL266,17XL265,17XL264,17XL262,17XL261,17XL260,17XL2 Consumer Notebook Presario 1800: 18XL191 Consumer Desktop Presario 7000Z: 7000Z-7PL,7000Z-7AP,7000Z-7QS Consumer Desktop Presario 7000T: 7000T-7EL,7000T-7RP Consumer Desktop Presario 5000T: 5000T-5BW Consumer Desktop Presario 5000Z: 5000Z-5UV Consumer Desktop Presario 7000: 7EL137,7EL140,7EL160,7EL110, 7PL295,7PL290,7PL287,7PL273,7PL270,7EL147,7AP275,7AP195,7AP190,7AP170, 7AP140,7AP135,7AP134 Consumer Notebook Presario 800xx: 80XL550,80XL459,80XL458,80XL457, 80XL4,80XL304,80XL303,80XL302,80XL301,80XL300,80XL202,80XL201,80XL200 Evo N600c: All Models Evo D300 Small Form Factor: Pentium 4 2.0G 845 Chipset,Pentium 4 1.9G 845 Chipset,Pentium 4 1.8G 845 Chipset,Pentium 4 1.7G 845 Chipset, Pentium 4 1.6G 845 Chipset,Pentium 4 1.5G 845 Chipset,Celeron 1.1G 815e Chipset,Celeron 1.0G 815e Chipset Evo D500 Desktop: Pentium 4 2.0G 845 Chipset,Pentium 4 1.9G 845 Chipset,Pentium 4 1.8G 845 Chipset,Pentium 4 1.7G 845 Chipset,Pentium 4 1.6G 845 Chipset,Pentium 4 1.5G 845 Chipset Evo D300 Desktop: Pentium 4 2.0G 845 Chipset,Pentium 4 1.9G 845 Chipset,Pentium 4 1.8G 845 Chipset,Pentium 4 1.7G 845 Chipset,Pentium 4 1.6G 845 Chipset,Pentium 4 1.5G 845 Chipset Evo D500 Convertible Minitower: Pentium 4 2.0G 845 Chipset, Pentium 4 1.9G 845 Chipset,Pentium 4 1.8G 845 Chipset,Pentium 4 1.7G 845 Chipset,Pentium 4 1.6G 845 Chipset,Pentium 4 1.5G 845 Chipset Evo D300 Convertible Minitower: Pentium 4 2.0G 845 Chipset, Pentium 4 1.9G 845 Chipset,Pentium 4 1.8G 845 Chipset,Pentium 4 1.7G 845 Chipset,Pentium 4 1.6G 845 Chipset,Pentium 4 1.5G 845 Chipset Evo D500 Small Form Factor: Pentium 4 2.0G 845 Chipset,Pentium 4 1.9G 845 Chipset,Pentium 4 1.8G 845 Chipset,Pentium 4 1.7G 845 Chipset, Celeron 1.1G 815e Chipset,Celeron 1.0G 815e Chipset,Pentium 4 1.6G 845 Chipset,Pentium 4 1.5G 845 Chipset Evo Workstation W4000 CMT: All Models Evo Workstation W4000 SFF: All Models OPERATING SYSTEM: Windows XP Home Edition Windows XP Professional Microsoft Windows Me Microsoft Windows 2000 Microsoft Windows 98 Microsoft Windows 95 Microsoft Windows NT 4.0 SYSTEM CONFIGURATION: N/A PREREQUISITES: N/A EFFECTIVE DATE: September 15, 2001 ELECTRONIC DISTRIBUTION ALLOWED: Yes SOFTPAQ UTILITY VERSION: 5.1 SUPERSEDES: SP18467 DESCRIPTION: Compaq Diagnostics for Windows will display information about the computer's hardware and software configuration and test the computer to ensure it is operating properly. ENHANCEMENTS/FIXES: - Replaced RunOnce registry entry to build Base.log on reboot with installation solution that will run diagnostics at the completion of installation. - Created installation command line option -I- to disable running diagnostics to create Base.log at the completion of installation. - Added check for Cpqdiag NT Drivers installed before launching Cpqdiag.exe. - Modified diagnostics installation to indicate that it completed successfully. - Added Drive Protection System (DPS) Test for NT/2000/XP. - Added NIC Cable detection information. - Corrected ReadMe file with installation instructions is not available until after installation - Corrected problem where all NICs installed did not appear in Communication screen on some systems. - Corrected problem where diagnostics detects non-ECC memory modules as ECC memory on some systems. - Corrected problem where Proliant DL760 product name is incorrectly displayed as just ProLiant. - Corrected problem where Proliant 8500 product name is incorrectly displayed as just ProLiant. - Corrected problem where Proliant 6400R product name is incorrectly displayed as just ProLiant. - Corrected problem where the diagnostics Control Panel icons are disappearing on Windows 2000 systems. - Corrected problem where the Network Ping Test does not fail when multiple NICs are installed in a system. - Corrected problem where the System has 128MB of RAM but diagnostics only shows 64 MB of RAM on some systems. - Corrected problem where a generic Icon displayed for diagnostics in Add/Remove programs. - Corrected problem where diagnostics blue screens and reboots when executed on some systems. - Corrected problem where the product name is not right justified in the Overview for some systems. - Corrected problem where there are garbage characters in Compaq Diagnostics Configuration Record on systems with languages unsupported by diagnostics. - Corrected problem where after uninstalling diagnostics and restarting the computer, the system pops up an error message. - Corrected the problem where installing diagnostics through the app. installer & restarting the system will cause the error: "Error Initializing DFW_UTIL.DLL ERROR_LOADING_CPQDIAG_SYS" - Corrected problem where the S3 Graphics Inc. Twister K shows undetermined size (return VESA 239). HOW TO USE: 1. Download the SoftPaq to a directory on your hard drive. The file downloaded is a self-extracting executable with a filename based on the SoftPaq Number above. 2. Execute the downloaded file and follow the on-screen instructions. Press 'Space Bar' to confirm the unpacking of files creates a new directory folder in the download directory. All files are unpacked into this newly created directory. To create the four optional installation diskettes, run MAKEDISK.BAT and follow on-screen instructions. 3. To install Interactively: a) Delete all previous versions of Diagnostics for Windows 1.xx. Since the DFW 1.xx is a 16-bit application that does not have an uninstall, simply delete the C:\WINDOWS\CPQDIAG directory. b) Remove all previous versions of Diagnostics for Windows 2.xx. - Select Start, Settings, Control Panel - Select Add/Remove Programs - Select Compaq Diagnostics for Windows and "Add/Remove" - delete the C:\WINDOWS\CPQDIAG directory if it still exists c) Install this version of Diagnostics for Windows - Insert diskette #1 into drive A: if installing from optional diskettes - Run A:\SETUP.EXE or \SETUP.EXE where is directory from step 2 - Select Next - Select Finish 4. After the installation is completed, you may delete the directory created in step 2 if you wish. Copyright 2001, Compaq Computer Corporation. All rights reserved. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.