3Com EtherLink
EtherLink PCI Network Interface Card User Guide
Online Technical Services 

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Online Technical Services

3Com offers worldwide product support 24 hours a day, 7 days a week, through the following online systems:

World Wide Web Site

To access the latest networking information on the 3Com Corporation World Wide Web site enter this URL into your Internet browser:

http://www.3com.com/

This service provides access to online support information such as technical documentation and a software library, as well as support options that range from technical education to maintenance and professional services.

3Com Knowledgebase Web Services

This interactive tool contains technical product information compiled by 3Com expert technical engineers around the globe. Located on the World Wide Web at http://knowledgebase.3com.com, this service gives all 3Com customers and partners complementary, round-the-clock access to technical information on most 3Com products.

3Com FTP Site

Download drivers, patches, software, and MIBs across the Internet from the 3Com public FTP site. This service is available 24 hours a day, 7 days a week.

To connect to the 3Com FTP site, enter the following information into your FTP client:

3Com Bulletin Board Service

The 3Com BBS contains patches, software, and drivers for 3Com products. This service is available through analog modem or digital modem (ISDN) 24 hours a day, 7 days a week.

Access by Analog Modem

To reach the service by modem, set your modem to 8 data bits, no parity, and 1 stop bit. Call the telephone number nearest you:

     

    Country (Region)

    Data Rate

    Telephone Number

    Australia

    Up to 14,400 bps

    61 2 9955 2073

    Brazil

    Up to 28,800 bps

    55 11 5181 9666

    France

    Up to 14,400 bps

    33 1 6986 6954

    Germany

    Up to 28,800 bps

    4989 62732 188

    Hong Kong

    Up to 14,400 bps

    852 2537 5601

    Italy

    Up to 14,400 bps

    39 2 27300680

    Japan

    Up to 14,400 bps

    81 3 5977 7977

    Mexico

    Up to 28,800 bps

    52 5 520 7835

    P.R. of China

    Up to 14,400 bps

    86 10 684 92351

    Taiwan

    Up to 14,400 bps

    886 2 377 5840

    U.K.

    Up to 28,800 bps

    44 1442 438278

    U.S.A.

    Up to 53,333 bps

    1 847 262 6000

Access by Digital Modem

ISDN users can dial in to the 3Com BBS using a digital modem for fast access up to 64 Kbps. To access the 3Com BBS using ISDN, call the following number:

1 847 262 6000

3Com Facts Automated Fax Service

The 3Com Facts automated fax service provides technical articles, diagrams, and troubleshooting instructions on 3Com products 24 hours a day, 7 days a week.

Call 3Com Facts using your Touch-Tone telephone:

1 408 727 7021