3Com EtherLink
EtherLink PCI Network Interface Card User Guide
Troubleshooting the NIC Installation 

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Troubleshooting the NIC Installation

If you encounter any of the following problems or error messages, follow the steps in Cleaning Up a Failed Installation to resolve the problem.

Problems/Error Messages

Cleaning Up a Failed Installation

If the network driver installation failed, follow the steps below to clean up your system and install the NIC correctly.

This procedure:

You can reinstall the 3Com NIC Diagnostics program after completing this procedure. See Installing the 3Com NIC Diagnostics Program for instructions.

  1. Insert the EtherCD in the CD-ROM drive.
  2. The EtherCD Welcome screen appears.
  3. Click Drivers, and then click Utilities.
  4. Click Clean Up Failed Installation.
  5. Click Proceed.
  6. A warning message appears.
  7. Click OK.
  8. A message appears stating that all of the EtherLink NICs have been removed from your system.
  9. Click OK.
  10. Exit the EtherCD, and then exit Windows.
  11. Reboot the PC.
  12. Install the network driver, as described in Installing the Network Driver Using the EtherCD.
  13. If you are prompted for 3Com files when Windows restarts, open the drop-down box and select the following path:
    \options\cabs

To verify successful installation, see Verifying Successful Installation.