3Com EtherLink
EtherLink PCI Network Interface Card User Guide
Running the NIC Diagnostics Tests 

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Running the NIC Diagnostics Tests

The 3Com NIC Diagnostics program for Windows contains tests that can check the status of the following items:

To run the NIC Test, Network Test, or Remote Wake-Up Test:

  1. Make sure that the NIC, the network driver, and the 3Com NIC Diagnostics program are installed.
  2. Open the Windows Start menu.
  3. Select Programs, and then 3Com NIC Utilities.
  4. Click 3Com NIC Doctor.
  5. The 3Com NIC Diagnostics General screen appears.
     

     

    Click Help to obtain general information about the function of a screen. To obtain specific information about any topic on a screen, click the question mark (?) in the upper right corner of the screen, move it over a topic, and click once.
  6. Click the Diagnostics tab.
  7. The Diagnostics screen appears.
     

     

    If the Run Remote Wake-Up Test button appears dimmed, the NIC that is installed in the PC does not support Remote Wake-Up.

To Run the Network Test

Run the Network Test to check the NIC connectivity to the network.

  1. Click Run Network Test on the Diagnostics screen.
  2. The Network Connectivity Test screen appears.
  3. Click Start.
  4. If the test passes, the NIC connection to the network is functioning correctly.
  5. Click Close.

If the test fails:

To Run the NIC Test

Run the NIC Test to check the physical components, connectors, and circuitry on the NIC.

  1. Click Run NIC Test on the Diagnostics screen.
  2. The NIC Test screen appears.
  3. Click Perform NIC Test.
  4. While the test is running, a progress bar indicates test progress.
    If the test passes, the NIC is functioning correctly.
    If the test fails, a message indicates the error type. Click Help in the error message screen to obtain more information.
  5. Click Close.

To Run the Remote Wake-Up Test

At least two PCs on your network must contain a 3Com NIC with EtherDisk 4.x or later software to run the Remote Wake-Up Test.

  1. Click Run Remote Wake-Up Test on the Diagnostics screen.
  2.  

     

    If the Run Remote Wake-Up Test button appears dimmed, the NIC does not support Remote Wake-Up.
    The Remote Wake-Up Test screen appears.
  3. Enter the number of seconds in the Seconds Until Wakeup entry box that the PC remains shut down until it receives a Wake-Up packet from the first PC.
  4. Click Test Remote Wake-Up.
  5. The PC shuts down.
    If the PC automatically powers on after the number of seconds specified in the Seconds Until Wakeup entry box, Remote Wake-Up is functioning correctly.
    If the PC does not power on, Remote Wake-Up is not functioning. See Troubleshooting Remote Wake-Up for more help.